А. BUSINESS TELEPHONE LANGUAGE – ORAL BUSINESS FORMAL COMMUNICATION BY TELEPHONE – BUSINESS TELEPHONE ETIQUETTE

B. COLLOQUIAL TELEPHONE LANGUAGE – INFORMAL SPOKEN LANGUAGE BY TELEPHONE

VI. Read the dialogues and answer the questions:

1. Which dialogue represents                                       а) the formal business style ?                                       b) the colloquial/ informal style?

2. Which dialogue represents                                               а) the birthday invitation to a close friend by telephone?                                                                            b) the dinner invitation to a colleague by telephone?

VI.1. INVITATION

–  Hi Nina! How are you?
–  Hi Boris. I’m fine, thanks. How are you ?
–  Good, thanks. I’d like to invite you to come to my birthday party next Saturday.
–  Sure! I’d love to!
– Great! The party starts at 7 pm at the club.
– Oh. Alright. I’ll be there. Did you invite many people?
–  Not really. Just my friends.
–  So I’ll see you at the party.
–  Yes, thanks for the invitation.
–  That’s really cool. See you on Saturday then.
–  Bye

VI.2. INVITATION

–  Hello. Can I speak to Mr Borisov?
–  Speaking.
– Good morning, Mr Borisov. This is Jim Dale of Prima.Inc.
– Good morning, Mr Dale. I am happy you are in Sofia.
– Can we talk now?
– I’m listening.
–  I’m in Sofia for 3 days. Would you like to have dinner with me at the Sofia Restaurant on Friday at 8 pm ?
–  I accept with great pleasure.
–  I’m so glad you could have dinner with me. So, we’ll meet at the Sofia Restaurant at 8 pm Friday. Goodbye.
–  Goodbye.