I. TELEPHONE ETIQUETTE – TELEPHONE PHRASES

I.1. SUMMING UP. REQUEST FOR CONFIRMATION.       AGREEMENT/ DISAGREEMENT. ARRANGEMENT

I’d like to sum up the situation.
So, you’ll send me the directives.
This shows that we have a lot of work to do.
I hope this information is helpful to you.
In short, the revising became absolutely essential, isn’t it so?
See you on Wednesday, then. 
That’s the lot, then / I think, that’s all / Is that the lot, then?/
Will that be all? / Is that everything?
Is there anything else I can help you with?
Is there anything else you need?
No, thank you, I think that’s all I need. 
I agree with you.
I disagree with you.
OK. Agreed.

I.2 CLOSURE OF THE CALL

Thank you for calling / Thank you for your call / Thanks for calling.
It was nice talking to you / It’s been nice talking with you / I am really glad you called.
Thank you for the information. Have a good day!
I thank you for your time./ I am very grateful for the time you have given me.
I look forward to your call.
We look forward to your call / We look forward to hearing from you / We’re waiting for your call. 
You can count on me.
I’ll ask him/her to phone you.
I remain at your disposal.
If you need any further information please call us.
You’re very welcome. 
Not at all. You’re welcome.
Sorry, I must hang up now.
We seem to have a bad line.
Goodbye.
I’ll call you tomorrow. Goodbye.
Thank you for your help.
I’m sorry to disturb you.
Goodbye / See you soon.